We are open and COVID-19 SECURE. Click here to find out more

Crossways Veterinary Group

Vets in Storrington, Findon and Steyning

What to do during the Coronavirus pandemic?

We are open and our staff are on hand for you and your pets during this difficult time.

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For more specific information, including changes to opening hours, please see below

We are opening our doors again!

From the 12th of April 2021 we will be opening our front doors again as the COVID lockdown restrictions gradually start to ease.

Our top priority continues to be providing care for your pets, whilst at the same time accepting our social responsibility to protect our clients, staff and the wider community against the spread of COVID-19. For that reason, certain restrictions remain in place:

  • There are strict limits on the number of people allowed in our Reception areas at any one time, so we may ask you to wait outside until we can ensure it is safe for you to enter.
  • Face masks/coverings must be worn at all times in the surgery and we would ask clients to wear a mask even if they are collecting items from the front door.
  • Clients are asked to adhere to social distancing guidelines at all times and sanitise their hands whenever they enter the surgery.
  • Only one person can accompany their pet into the surgery for booked consultations & procedures.
  • Clients picking up pre-ordered medications, parasite treatments or food are asked to make us aware that they have arrived, remain outside and our staff will bring the items out to you. Please pre-order by sending us an email or phoning in to give our staff time to prepare, or possibly order, the items you require.
  • Please use our online shop to order a range of food, dietary supplements, dental products, skin & ear care products, hygiene products, accessories and treats. See the link on the home page of our website.
  • We have large supplies of Purina food in all practices to ensure our clients can access food for their pets at all times.

As a temporary measure, due to Covid-19, we adjusted our opening hours

Rest assured that outside of these revised opening hours, clients will still have access to emergency and critical care cover. Just ring your normal surgery number and you will be directed to our emergency and critical care providers.

Thank you for your understanding and we apologise for any inconvenience you may experience. We will keep in touch with you should the situation change further. Please keep an eye on our website or follow us on Facebook for the latest updates.

Welcome To Crossways Veterinary Group

Expertly caring for dogs, cats and other domestic pets in West Sussex for over 35 years.

Crossways – Open for business during the the current restrictions

Our top priority continues to be providing care for your pets, whilst at the same time accepting our social responsibility to protect our clients, staff and the wider community against the spread of COVID-19.

We remain open for all non-routine and emergency work but due to the national lockdown we have had to revert to asking clients not to accompany their pets into the practice for the time being. Instead, a vet or nurse will greet you and discuss your pet’s health, take your pet inside for examination or a procedure and then talk to you again when you collect your pet.

Vaccinations are continuing to be booked in although, other than those that are overdue by 3 months or first vaccines for puppies & kittens, your appointment may not until at least February.

If your pet requires repeat medication, parasite treatment or food please send us a message via the website or telephone the practice. We will prepare it and you can call in to collect it from the practice. Please pay at the time of ordering.

We have large supplies of Purina food in all practices to ensure our clients can access food for their pets at all times.

If you would find it difficult to get into one of our surgeries, we will do our best to deliver it to your door without charge. Please just let the reception team know that you would like us to do this. Alternatively, vist the Online Shop where you can order certain food and products and these will be delivered to you , subject to a minimum spend.

As a temporary measure, due to Covid-19, we are having to adjust our opening hours

Rest assured that outside of these revised opening hours, clients will still have access to emergency and critical care cover. Just ring your normal surgery number and you will be directed to our emergency and critical care providers.

Thank you for your understanding and we apologise for any inconvenience you may experience. We will keep in touch with you should the situation change further. Please keep an eye on our website or follow us on Facebook for the latest updates.

Thank you to all our clients who have nominated Crossways for the 'Practice of the Year' award run by Petplan.

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